Privacy Notice

On this website, you have the opportunity to contact the European authorized representative of the manufacturer of AVIDE products, Bramcke GmbH. Establishing contact always means that you must provide some personal data. Below, you can find information on how we handle your data in accordance with the GDPR.

1. Data Controller

Bramcke GmbH
Registered Office: 52353 Düren An Gut Nazareth 18A,
Representative: Sándor Kovács CEO
Email: info@bramcke.de
Website: www.bramcke.de

2. Purpose of Data Processing

To establish contact with the data controller in order to ask questions or make comments regarding AVIDE products, resale, or warranty. The data you provide to the controller will be used to contact you regarding your inquiries.

3. Scope of Data Processed

Name, email address, phone number, and message content.

4. Legal Basis for Data Processing

The processing is necessary for the performance of a contract in which you are a party, or in order to take steps at your request prior to entering into a contract [Article 6(1)(b) GDPR].

5. Duration of Data Storage

The Data Controller deletes your data 1 year after the end of the communication. In case of warranty-related communication, the Data Controller retains your data until the expiration of legal procedures (generally 3 years in Germany).

6. Data Processors

Bramcke GmbH
Registered Office: 52353 Düren An Gut Nazareth 18A
Company Registration Number: 09-09-015030

Company: Rackhost Zrt.
Registered Office: 6722 Szeged, Tisza Lajos körút 41.
Company Registration Number: 06-10-000489

7. Access to Data (Recipients of Data Processing)

Employees of the Data Controller and data processor who handle email inquiries.

8. Rights of the Data Subjects

Your data protection rights and remedies are detailed in the GDPR. You may request information about your data from the data controller at any time, and you may request the rectification, deletion, or restriction of processing of your data. Below is a summary of the most important provisions.

Right to information: If the Data Controller processes your personal data, it must provide you with information — even without your request — about the main characteristics of the data processing, such as the purpose, legal basis, duration, the identity and contact details of the Data Controller and its representative, the recipients of the personal data (including details of safeguards in case of third country transfers), the legitimate interest involved (if applicable), and your rights and remedies.

Right of access: You have the right to obtain confirmation from the Data Controller as to whether your personal data is being processed, and, if so, access to the personal data and information such as purposes, categories, recipients, duration, source, and your rights. Upon your request, the controller will provide a copy of the personal data undergoing processing. Additional copies may incur a reasonable fee. This must not adversely affect the rights and freedoms of others.

Right to rectification: You have the right to have inaccurate personal data corrected without undue delay. Taking into account the purposes of the processing, you also have the right to have incomplete personal data completed.

Right to erasure: You have the right to request deletion of your personal data without undue delay where certain conditions apply. This includes cases where data is no longer needed, consent is withdrawn, processing is unlawful, or you object and there are no overriding legitimate grounds. It also applies when deletion is required by EU or Member State law or the data was collected in relation to information society services.

Right to restriction of processing: You may request restriction if (a) you contest the accuracy of the data (for the period of verification); (b) processing is unlawful but you oppose erasure; (c) the data is no longer needed but required for legal claims; or (d) you objected pending verification. Restricted data may only be processed with your consent or for legal claims or public interest. You will be informed before any restriction is lifted.

9. How You Can Exercise Your Rights

You can exercise your rights by contacting the Data Controller at the following address:

Bramcke GmbH
52353 Düren An Gut Nazareth 18
Germany
Email: info@bramcke.de

The Data Controller will inform you without undue delay and in any case within one month of receiving your request. If necessary, considering the complexity and number of requests, this period may be extended by a further two months. You will be informed of the extension and reasons within one month. If no action is taken, you will be informed within one month along with your right to lodge a complaint.

10. Right to Lodge a Complaint with a Supervisory Authority

If you suspect your data is being processed unlawfully, you can seek judicial or administrative remedy. You can also file a complaint with the supervisory authority under Article 77(1) of the GDPR, in the Member State of your residence, workplace, or the place of the alleged infringement. The authority must inform you of the progress and outcome of the complaint, including judicial remedies under Article 78.

In case of violation of your rights, you may also bring the case before the competent regional court.

11. Transfer of Personal Data to Third Countries or International Organizations

Does not occur.

12. Automated Decision-Making and Profiling

Does not occur.

13. Data Security Measures

The Data Controller designs and executes data processing operations to ensure the protection of privacy under GDPR and other data protection laws. It ensures data security through technical and organizational measures and internal rules. Data is protected proportionally to risk, including against unauthorized access, alteration, transfer, disclosure, deletion, or destruction, as well as accidental loss or damage. Personal data is stored in password-protected and/or encrypted databases, protected by firewalls and antivirus programs. Data protection incidents are continuously monitored.